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Members and portal

Your membership list, kept in one place.

Keep the registry up to date. Let members see their own record. Share documents with them safely.

However a change comes in

  • Phone: “I moved to Lot 22”
  • Email: a name change
  • Paper form: a new baby
  • Front desk: a new address
One member recordstaff check every change first
Their portalthey see it, and ask for a change
Every change lands on one record. Illustration.
The list is a spreadsheet only one person can use.

Everyone else has to ask them, and wait.

Changes come in every way at once.

Phone calls, emails, paper forms and notes at the front desk.

Letters are typed by hand.

A member needs proof of membership, and someone types it up again.

The registry

Each member has one record: status number, membership status, family, contact details and notes. Everyone on staff works from the same list.

  • Filter to find applicants, members who passed away, or people who aren't members.
  • Keep the federal status number and status code with each member, next to your own membership list.
  • Record parents and children, and see the family tree.
The members list, with status number, member status, age and status code for each person
The members list. Names and numbers are made up. Tap the picture to see it full size.

A member's family, back to the paylist

Family history shouldn't live in one person's head.

Find a member and see their family, generation by generation, back to a treaty signer or another ancestor your membership rules name.

Attach the source to the person it names: a scanned paylist page, a baptism record, a letter. The proof sits next to the person.

A family tree from a member back five generations to a treaty signatory
Five generations, back to a signatory, with the scanned paylist on his record. Demo data.

Fix the gaps, one at a time

Old lists have holes. A burn-down list shows every member missing something, like a parent, a current address or a status card that's about to expire.

Open the first one, fix it, press Next. You can skip one, snooze it, or hand it to someone else. The count goes down as you go.

Burn-down lists

  • Missing parents210 left14 done this week
  • No current address495 left22 done this week
  • Status cards expiring before 31 Dec38 left5 renewal letters sent this week
Demo data.

Numbers for funding reports

Count members by age, on and off reserve, for an annual report or a funding application. Download the table and paste it in.

Members by age · for the annual report

AgeOn reserveOff reserveTotal
0–17212140352
18–644986111,109
65+8854142
Demo numbers.

A portal for members

Members sign in and see their own record, their family and news from the band office.

If something is out of date, they ask for a change. Staff look at it before anything changes on the record.

Office hours, phone numbers and who to call are on the same page.

A member's portal page with news, membership details, personal details and contact details
The member portal. Demo data.

Members see their own family

Under "My family", a member sees the family the office has recorded, and whether they descend from a treaty signatory.

To protect children, some living relatives can be left out. If something looks wrong, the member contacts the office.

The My family page in the member portal: the member's grandparents, parents, brothers and sisters and children, with a panel saying they descend from a signatory
What a member sees under "My family". Demo data.

Letters members can get themselves

A member can download the letters they need, made from their own record, any time of day: proof of membership, confirmation of residence, a letter for post-secondary funding.

Staff set up each letter once, as a Word document with blanks. SovereignD fills in each member's details.

The member portal's Documents you can get: confirmation of residence, post-secondary funding letter, proof of membership and tax-exempt status letter
Letters a member can download, filled in from their own record. Demo data.

Share a document, safely

Staff can share one document with one member, like an estate file with the executor. Pick an end date, and tick "view only" if it shouldn't be downloaded.

The member finds it under "Shared with you". Staff can see if it's been opened, and stop sharing at any time. Access rules still apply.

A Share with members box with an end date of 12 October and view only ticked, shared with Daniel Rowan, not opened yet
Sharing a document with one member until a set date. Demo data.

Shared with you (1 new)

  • New Estate file, the late Margaret Rowan · until 15 Dec 2026 · view only
  • Rowan family estate papers · until 12 Oct 2026 · view only
What the member sees in the portal. Demo data.

Mail from members goes to the right place

Members email the office the way they always have. The message lands in the Membership office box, shared by the people who work there, and is attached to that member's record.

You can see what happened to each message, and when.

An inbox thread from a member about a change of address, attached to his record, with a history of what happened
A change of address email, filed to the member's record. Demo data.

Moving your list in

Bring your spreadsheet. We move your current list in as part of setup.

Members who don't go online

They keep calling or coming in, same as now. Staff update the record for them.

Who sees a member's record

Staff you choose. A member sees only their own record and family, never anyone else's.

See it with your own records in mind

Tell us what you're trying to find or fix. We'll show you SovereignD on a call or in person. No slides, and no pressure to buy.

What happens next

  1. We talk about how your office works now, and what's getting in the way.
  2. We show you the parts that matter to you, using demo data.
  3. If it's a fit, we write up a plan and a price you can take to chief and council, or put in a funding application.

Or email support@cloudcraft.software. We reply within two business days.